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The Revenue You Never Knew You Were Losing: What your payments dashboard isn’t telling you
The Breakpoint
In this episode of The Breakpoint, we tackle the metric most iGaming CEOs never see on their own dashboard: the revenue quietly lost at the payment page.
Joined by Neil D’Souza, CEO of PaymentIQ, and Kaivalya ‘KP’ Paluskar, we explore why payment performance so rarely gets challenged inside an operator, how a small drop in acceptance rate compounds into a large hit on revenue, and why benchmarking against the market matters more than benchmarking against yourself.
We also discuss how AI is changing the CEO’s relationship with their own data, from an occasional report to a daily view of what is actually happening at checkout.
Join us for an honest conversation about the revenue operators don’t know they’re losing, and what to do about it.
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